Leading and managing my team

Participants will acquire tools in leadership and team management that will help them:

• differentiate the traditional manager and the mobilizing leader(leader-coach) and
• discover for themselves a personalized and innovative leadership style that is efficient and can be adapted to each situation.

Questions

• Are you more of a leader, a boss, an administrator or a manager?
• What are the 3 words summarizing the most important aspects of your work as a leader/manager?
• What should be one of the first questions to ask to yourself when you discover a problem in your team?
• What are the 2 most important things to do in a delicate situation?
• Who is the most important person, your boss or your employee?
• Why is it so difficult to evolve from a cutting edge technician to team leader/manager?

Introduction

• Team Engagement Basics:
  
  • the engagement model
  • team climate and communications assessment
  • self-assessment of leadership

Module 1: The 6 Keys to Engagement

For optimal performance or « How can I not demobilize my employees? »

Acquire and apply certain tools that will help mobilize our employees according to the following 6 keys:

1. Information
2. Resources
3. Incentives
4. Knowledge
5. Skills
6. Motivation

Module 2: Me and my collaborators

Exercise: My beliefs at work.

Module 3: Meeting Facilitation

Conduct of meeting.

Module 4: Situational Leadership

Module 5: Making Sense

Having a vision and plan.

Module 6: Organize, Delegate, Innovate

Module 7: Coaching for Skills Development

Individual training.

Module 8: Interview with an employee

Management of sensitive situations.

Module 9: Introduction to Psychological Types

MBTI.

Module 10: The Leader in Me

Responsible or victim?

Module 11: Changing Culture towards a Culture of Change

Module 12: Decision Making

Module 13: Troubleshooting

Follow the steps of solving problems through an exercise and use the basic tools that can be applied to each step.

Module 14: Personal Action Plan

Continuous Improvement Project: Intervention for continuous improvement of climate and outcomes.